Guidelines to Make Sure Guests Return to Your B&B

As an owner of B and B Bedfordshire or at any place you most likely aim your marketing activities mostly at new guests. With some extra concentration you can resolve them into your biggest fans, so they remain to return to your bed & breakfast. Here are some tips to commit guests to you.

Exceed expectations

This goes without saying but we will state it anyway. Your visitors will not return to your bed & breakfast except they have a very good time there. Thus you should exceed expectations with a attractive, comfortable accommodation and admirable service.

Get to know your visitors and ensure they get to know you

But possibly it’s even more significant that your guests get to know you. Once they have the idea that they know you a little bit, they will be more expected to book with you again. Because it was so much fun, because they award you their booking, because it’s simple to talk a second or third time around, or because it senses like coming home.

Let your guests know that you’re happy with them!

Before the entrance of your visitors, you can already start building the relationship. Send a postcard an only some days before their arrival for instance. With a beautiful image of your B&B on it, or a tip about what they can perform in the area, that you are looking familiar to their arrival.

Give a present when your guests leave

Your visitors leave and how pleasant it would be if they fondly think back to your Bed and Breakfast in the car or at home. You can increase this by giving them a personal gift when they leave. Think of a box of raspberries from the garden, a tulip bulb, a jar of that jam they loved so much, or a small business gift with the symbol of your Bed and Breakfast in Derbyshire on it.

Retain close ties after the stay

Your guests have gone, confidently they’ve written a beautiful review on bandb-directory.co.uk So that was it? Hopefully not! Now you can actually start to work on ‘customer loyalty’.

Send them nice wishes with a birthday card on their birthday for instance, with an image of your B&B on it. That mode you will also get positive consideration months after their stay, your visitors will like your kind gesture and remember it. You possibly will also email them every once in a while, with a nice proffer, or to let them know there’s an event coming up in your region.

Let yourself be heard through social media

Social media are the great way to retain close ties with your visitors in an informal way. You could place images of your B&B on Facebook for instance. The first al wall painting breakfast after winter, your cat with its kittens, a cup of lovely coffee to begin the day with, your B&B in the snow, you name it!

Treat your regular guests as VIPs.

As a client, you like to feel delightful. Magazines and Telecom companies know this and work hard on discount campaigns especially for their faithful subscribers. You can do the similar, in your own way.

Send your visitors a newsletter with a personal salutation for instance, in which you invite them to visit your B and B Dorset with a coupon especially for guests who have already been to your Bed and Breakfast.